Assistant Store Manager

Compensation

Pay Range: $16.37 - $21.40. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation may include annual, quarterly performance, or premiums that can be paid in amounts ranging per hour under specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed, and multiple premiums may apply if applicable criteria are met.

• Support the Store Manager in sales, customer service, store appearance, and operations.
• Manage the store during the Store Manager’s absence and when working opposing shifts.
• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom and ensure execution of customer service programs (e.g., Related Sales, Hi5, Rock the Call, Never Say No, Rock the Lot).
• Ensure the retail sales counter is adequately staffed, especially during peak retail hours.
• Assist the Store Manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring, and ensuring training completion.
• Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management.
• Answer the telephone according to company policy and process buy‑online/ship‑to‑store, hub and store‑to‑store transfers, and DC add orders in a timely manner.
• Use the electronic outside purchase order ledger to handle special orders and outside purchases efficiently and according to procedure.
• Process retail customer returns and exchanges accurately, issue refunds using correct payment methods, and stage returned merchandise properly.
• Invoice all merchandise, including core charges and warranties, before product leaves the store.
• Communicate Zipline messages, assign Image Maker and merchandising tasks as needed.
• Ensure team members comply with company policies, posted work schedules, and clock‑in/out procedures.
• Perform all store opening/closing duties, including day‑end procedures, verifying/depositing money, preparing bank deposits, managing security alarms, and securing delivery vehicles.
• Assist the Store Manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles.
• Perform any other duties as assigned.

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification

• Certified Parts Professional certification
• ASE Certification
• Fluency in multiple languages (Spanish highly desired)

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions
• Medical, dental, & vision insurance (starting day one)
• Optional flexible spending account (FSA)
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or any other protected status as defined by local, state, or federal law.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option 1, and provide the requested accommodation and position details.