Paint Specialist

Compensation Pay Range

$16.37 - $21.40

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Bilingual candidates encouraged to apply.

• Build and maintain relationships with PBE customers to ensure consistent and profitable sales growth.
• Perform color formula lookup and mix custom OEM colors.
• Provide technical assistance and use PBE sales tools to deliver high level of service to both retail and professional customers.
• Work with Store Manager to set and accomplish PBE sales goals.
• Offer color matching expertise and paint product selection advice.
• Identify OEM paint codes, enter formulas on the formula retrieval computer and mix and tint paint according to paint manufacturer specifications.
• Utilize color matching tools (Color Net, Paint Manager, variant decks, spectrophotometers, etc.) and maintain the mixing room, scale(s), mixing machine(s) and paint counter providing a clean and safe environment.
• Manage all PBE inventory, including checking in and putting up stock, completing monthly cycle counts, and working with the Store Manager to add new products and remove dead inventory.
• Implement a weekly call schedule and call summary to be reviewed by the Store Manager and submitted monthly to the District Manager.
• Coordinate with Installer Service Specialist to route Delivery Specialists for efficient service.
• Follow and promote all company customer service programs such as Hi‑5, Low Price Guarantee, Dialing for Dollars, Related Selling, etc.
• Gather proper information for labor claims or PBE warranties.
• Assist and train other store team members in PBE sales and technical questions.
• Maintain close relationships with all PBE contracted customers and report status or issues to Store Manager, TSM, and RFSM/PBE SR as needed.
• Stay updated on PBE industry news, processes, and products, including EPA & OSHA regulations and compliance that impact store and customers.
• Promote current PBE sales tools to customers (Shop Specials, Tool Box, Hot Sheet, Product Announcements, etc.).
• Ensure all professional PBE customers have the correct pricing loaded for the market while maximizing profits and staying competitive.
• Promptly greet walk‑in customers in a friendly, courteous manner and assist them in selecting merchandise.
• Complete required Fast Track training modules relevant to the position.
• Accept cash and/or checks, make change, process credit card transactions, and utilize card and check readers.
• Accept returned merchandise for credit according to all policies and procedures.
• Handle customer complaints according to all policies and procedures.
• Assist with completion of daily image maker and planogram updates, including out front stocking, fronting and facing, cleaning, etc.
• Perform various clerical work such as preparing new and warranty merchandise returns, assisting with monthly stock adjustment, and daily paperwork.
• Work with Territory Sales Managers to provide superior service to all professional PBE customers through a team effort.

• Strong communication skills both verbal and written.
• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

• Automotive paint and body knowledge or experience.
• Technical schooling.
• Fluency in multiple languages (Spanish highly desired).

• Competitive wages & paid time off.
• Stock purchase plan & 401k with employer contributions starting day one.
• Medical, dental, & vision insurance with optional flexible spending account (FSA).
• Team member health/wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option 1, and provide your requested accommodation, and position details.