Inside Sales Representative

Job Summary

We're looking for an Inside Sales Representative to join our fast growing team! As a self-starter with a strong drive for success and growth, you’ll be responsible for generating new revenue by handling inbound sales inquiries via phone, email, text, and live chat. You'll also be responsible for building relationships with our existing customers.

• Friendly, fun and outgoing personality
• Great at multi-tasking in a fast paced environment
• Excellent at building relationships
• Very organized with strong attention to detail
• Confident with a friendly and enthusiastic phone presence
• Great at timely and thoughtful follow-up
• Quick on your feet and quick to absorb and remember new information
• Strong drive for growth and success

• Answer a large volume of incoming sales calls per day
• Handle a significant number of online and text message live chat conversations with prospects and customers
• Monitor inbound sales e-mail box and respond promptly to inquiries
• Work closely with our marketing department to test a variety of call scripts, pricing strategies, and selling approaches
• Follow-up on leads and in-progress jobs
• Build strong relationships with your assigned accounts
• Track all sales opportunities within a CRM system, and drive towards moving every opportunity through the sales process with effective follow-up, negotiation and ultimately winning deals
• Act as a single point of contact for your accounts, providing quotations, handling status inquiries, and assisting with other needs/inquiries
• Follow-up regularly with your customers to ensure satisfaction, address any issues, and assess potential for additional sales opportunities
• Prospect for new customers when time allows

• At least 1-2 years of recent sales experience (outbound sales, inside sales, phone sales, retail sales, or in-person/outside sales)
• Capacity for multi-tasking, staying organized, setting priorities, and managing time effectively
• Previous sales training is a plus
• BA/BS/vocational degree preferred, but not required (with ability to demonstrate sufficient previous experience)

• Competitive base salary plus commission
• Health Insurance
• Retirement Savings Account (401k)
• Flexible Spending Plans for Medical Expenses and Dependent Care
• Paid Time Off (PTO)
• Paid Holidays

This is a Full-time, exempt position that will office in our White Bear Lake, MN facility.

Work schedule is Monday through Friday from 8:00am to 5:00pm.