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Enterprise Retention & Growth Strategist
Job in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-07-07
Listing for:
Lumen
Full Time
position Listed on 2026-07-07
Job specializations:
-
Sales
Account Manager
Job Description & How to Apply Below
Lumen is looking for a Retention Strategist to enhance customer retention and manage complex renewal processes. Applicants should have a Bachelor's degree and over 6 years of experience in client-facing roles, demonstrating strong analytical and negotiation skills.
This role involves collaboration across teams to maximize account value and minimize churn while also identifying upsell opportunities. The ideal candidate will influence pricing strategies and ensure long-term customer satisfaction.
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