Inside Sales Account Manager - Electric Vehicles, Batteries & Automotive

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2025 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,100 global team members who collaborate with customers across more than 30 market segments in 150 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

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The Inside Sales Account Manager is responsible for managing and growing an assigned portfolio of Automotive customers through proactive account management, customer engagement, and consultative selling. This role serves as a primary point of contact for customers, focusing on strengthening relationships, identifying growth opportunities, and delivering exceptional customer service.

The successful candidate will develop a deep understanding of customer business objectives, purchasing behaviors, and application requirements within the automotive industry. By leveraging strong communication and sales skills, the Inside Sales Account Manager will build long-term customer partnerships, increase revenue within existing accounts, and ensure customers view H.B. Fuller as a trusted, valued supplier.

Account Management & Territory Growth

• Manage an assigned territory and portfolio of Automotive customers.
• Develop and maintain strong customer relationships through proactive communication and regular account reviews.
• Identify opportunities to increase sales, expand product penetration, and grow market share within existing accounts.
• Develop and execute account growth plans aligned with customer objectives and company goals.
• Monitor customer buying trends, purchasing patterns, forecasts, and business initiatives to identify new revenue opportunities.
• Conduct telephone, virtual, and customer meetings to understand customer needs and provide value-added solutions.
• Ensure high customer satisfaction through responsiveness, problem-solving, and professional account management.
• Partner with customers to support new programs, product launches, and ongoing production requirements.

Customer Relationship Management

• Serve as the primary contact for assigned accounts, providing professional sales representation and exceptional customer service.
• Build relationships with purchasing, engineering, operations, manufacturing, and other key stakeholders within customer organizations.
• Gain customer support and acceptance by engaging in technical and commercial discussions to understand requirements and expectations.
• Influence and align both internal and external stakeholders to support customer success and business growth.
• Address customer inquiries, challenges, and opportunities promptly and professionally.

Sales Operations & Collaboration

• Record all customer interactions, account activities, and opportunities in CRM.
• Maintain accurate account information, forecasts, and sales pipelines.
• Meet or exceed established customer contact and account management objectives.
• Collaborate with Technical Service, Marketing, Product Management, Customer Service, and Field Sales teams to support customer needs.
• Coordinate customer meetings, business reviews, product evaluations, and technical discussions as required.
• Provide market intelligence, competitive insights, and customer feedback to internal stakeholders.
• Support pricing initiatives, contract renewals, and customer retention strategies.

• Proven experience in inside sales, account management, or customer relationship management.
• Experience with in the Automotive industry preferred.
• Strong communication, relationship-building, and consultative selling skills.
• Ability to identify opportunities and drive organic growth within existing accounts.
• Strong organizational and time-management skills.
• Experience using CRM systems and maintaining accurate customer records.
• Ability to effectively communicate with stakeholders at all levels of an organization.
• Results-oriented with a focus on customer…