Community Service Officer; CSO - Patrol

Overview

Job

Location:

Twin Cities

Job Family: LR-Technical

Full/Part Time:
Full-Time

Regular/Temporary:
Regular

Job Code: 4923

Employee Class: AFSCME Unit 7 - Technical

Are you looking for an opportunity to work with a diverse community while gaining law enforcement experience? The University of Minnesota's Twin Cities campus is hiring community service officers (CSOs) to support police officers. As a CSO, you will provide uniformed, unarmed public safety services and advise members of the University community regarding safe behaviors, ordinances, rules, and policies to promote a safe and inclusive campus.

This is a position designed to provide candidates with a career path into the law enforcement agency. This position is a two-year temporary post, with an option of becoming a permanent position. See below for our extensive benefits package, which includes tuition reimbursement of up to 100% through the Regents Scholarship.

• Patrols the campus to provide visible presence and deter criminal activity
• Communicates relevant ordinances, rules, and policies in support of a safe and secure campus
• Takes reports of crimes and incidents from citizens that do not require a police officer
• Responds to incidents on campus at the approval or direction of the on-duty police supervisor
• Assists U Security with escorts or patrol coverage
• Enforces University parking ordinances
• Tows vehicles at the direction of police officer
• Traffic direction at crime scenes or accident scenes
• Traffic direction at large-scale events
• Perimeter security at crime scenes or large-scale events
• Provides first aid as needed
• Assists with community outreach
• Other miscellaneous duties as assigned

This job may be designated as essential. The employer retains the right to change or assign other duties to this position.

• CSOs will not operate a department vehicle with red lights or siren in operation
• CSOs will not perform duties which require training typically reserved for licensed police officers
• CSOs will not process evidence or crime scenes, take statements, or transport arrestees without direction by an on-duty supervisor
• CSOs will not investigate state motor vehicle accidents or take reports on these incidents
• CSOs will not be involved in situations that present danger or risk such as custodial arrests based on probable cause or warrants, or enforcing certain statutes
• CSOs will not stop traffic violators or check citizens for driver’s licenses or warrants (CJIS) without direction by a licensed officer
• CSOs will not handle calls of crimes in progress without direction by a licensed officer
• CSOs will not handle alarm calls or calls involving a person in crisis without approval from a supervisor

These examples are illustrative and not all-inclusive. The job description is subject to change as the needs of the University change.

Required Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills
• Capable of understanding use of force and defensive tactics policy
• Ability to complete training in baton, chemical aerosol, and handcuffing
• Able to work with diverse populations and respond with sensitivity to their needs and concerns
• Able to resolve problems and make decisions quickly and effectively to defuse conflicts
• Able to administer first aid, CPR, and AED in accordance with training

Minimum Qualifications:

• Enrolled in an Associated or Bachelors program and at least one year of work experience or a combination of related education and work experience to equal six years
• Able to pass a background check
• Valid driver's license
• Must meet and maintain requirements for access to law enforcement sensitive information including CJIS Data Access Terminals
• Regular attendance

Preferred Qualifications:

• POST Eligible
• Military, Law Enforcement or Public Safety Experience
• Desire to become a sworn police officer at the University of Minnesota Police Department

Physical/Environmental Demands:

• Possible exposure to blood-borne pathogens
• Required to work outside during all weather conditions
• Able to travel (on foot) to all campus locations quickly in all conditions including construction sites
• Able to use stairs during…