Community Service Officer; CSO - Patrol

Job Summary

Are you looking for an opportunity to work with a diverse community while gaining law enforcement experience? The University of Minnesota's Twin Cities campus is hiring community service officers (CSOs) to support police officers. As a CSO, you will provide uniformed, unarmed public safety services and advise members of the University community regarding safe behaviors, ordinances, rules, and policies to promote a safe and inclusive campus.

This position is a two-year temporary post and is designed to provide a career path into the law enforcement agency.

• Patrol the campus to provide visible presence and deter criminal activity
• Communicate relevant ordinances, rules, and policies in support of a safe and secure campus
• Takes reports of crimes and incidents from citizens that do not require a police officer
• Responds to incidents on campus at the approval or direction of the on‑duty police supervisor
• Assists U Security with escorts or patrol coverage
• Enforces University parking ordinances
• Tows vehicles at the direction of a police officer
• Provides traffic direction at crime scenes or accident scenes
• Provides traffic direction at large‑scale events
• Perimeter security at crime scenes or large‑scale events
• Provides first aid as needed
• Assists with community outreach
• Other miscellaneous duties as assigned

CSOs will not:

• Operate a department vehicle with red lights or sirens in operation
• Perform duties which require training typically reserved for licensed police officers
• Process evidence or crime scenes, take statements, or transport arrestees with approval or direction by an on‑duty police supervisor
• Investigate state motor vehicle accidents or take reports on these incidents
• Be involved or respond to situations that present danger or risk such as: making custodial arrests based on probable cause; making custodial arrests for warrants; enforcing state statute criminal violations; stopping traffic violators; checking citizens for driver's license status or warrants (CJIS); handling calls of crimes in progress without the direction of or in conjunction with a licensed officer; handling alarm calls;
  
  handling calls of a person in crisis without approval of direction by an on‑duty police supervisor.

• Strong written and verbal communication skills
• Capable of understanding use of force and defensive tactics policy
• Ability to complete training in baton, chemical aerosol, and handcuffing
• Able to work with diverse populations and respond with sensitivity to their needs and concerns
• Able to resolve problems and make decisions quickly and effectively to defuse conflicts
• Able to administer first aid, CPR, and AED in accordance with training

• Enrolled in an Associate’s or Bachelor's program and at least one year of work experience or a combination of related education and work experience to equal six years
• Able to pass a background check
• Valid driver's license
• Must meet and maintain requirements for access to law‑enforcement sensitive information including CJIS Data Access Terminals
• Regular attendance

• POST Eligible
• Military, Law Enforcement or Public Safety Experience
• Desire to become a sworn police officer at the University of Minnesota Police Department

• Possible exposure to blood‑borne pathogens
• Required to work outside during all weather conditions
• Able to travel (on foot) to all campus locations quickly in all conditions including construction sites
• Able to use stairs during emergencies and during patrols
• Able to patrol or stand post for all or most of assigned shifts

Pay Range: $28.56 ­– $36.20/hr depending on education/qualifications/experience

Time Appointment Category: 75%‑100% Appointment

Position Type: Civil‑Service & Non‑Faculty Labor Represented Staff

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program
• Low‑cost medical,…