Controls Field Service Engineer - Automated Logic

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit  or follow Carrier on social media at @Carrier.

Automated Logic has been developing and supporting intelligent building solutions for over 40 years, helping customers from small businesses to Fortune 500 corporations operate their buildings more efficiently. Our products reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort and productivity. Technology that supports today’s and tomorrow’s buildings requires a wide range of talents and skill sets.

As a Field Service Engineer, you will help advance ALC’s business by expanding our Aftermarket Services on complex systems. We are looking for a self‑motivated, detail‑oriented, customer‑focused team member who will solve increasingly complex problems and assist in the training and development of less experienced Field Service Engineers.

• Provide solutions to increasingly complex system problems and lead others on how to resolve problems.
• Perform system maintenance on field controllers, servers, workstations and field hardware.
• Communicate issues and recommend system enhancements, upgrades or repairs.
• Review and provide feedback on equipment, including scheduling and modifications needed.
• Implement time‑management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project with the customer.
• Provide site‑specific training to owners/operators on upgrades and service.

• High School Diploma or GED.
• 2+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and lifting items up to 50 lbs.
• Valid and current driver’s license and insurable by the company’s insurance.

• Able to download and troubleshoot increasingly complex HVAC or building automation system logic.
• Bachelor’s degree, associate degree, technical/business school certificate or diploma in HVAC, controls or related field.
• Working knowledge of TCP/IP networks including wireless technologies.
• Ability to communicate technical information to a non‑technical audience.
• Experience navigating and integrating into a variety of building automation systems.
• Able to read and understand architectural, mechanical, and electrical blueprints.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Proficient in Microsoft 365 applications.

Employees are eligible for benefits, including:

• Health Care benefits
  :
  Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave
  :
  Paid vacation days (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days), paid holidays (up to 13 days), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty, military leave, purchased vacation
• Disability
  :
  Short‑term and long‑term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax‑Advantaged Accounts
  :
  Health Savings Account;
  Healthcare Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

Pay Range: $66,250.00-$92,750.00

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.