Field Service Technician St Paul, MN

About Bear Com

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America. 40+ Years Industry-Leading Experience. Partnerships with Motorola, JVC Kenwood, Avigilon, & More. 75+ Branches Across North America.

Location:

St. Paul, MN 55114. Salary Range: $21.48 - $30.83 hourly.

As a Field Service Technician I with Bear Com, you will be involved in the installation and support of wireless communications systems.

Our technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC‑DC Converters)
• Troubleshoot and Repair defective Two‑Way Radios and other wireless equipment (Radio, Power Supply, Antenna, etc.)
• Some regional and/or overnight travel and on‑call hours may be required

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2‑way radio wireless and/or communication field
• Extensive knowledge and understanding of 2‑way radio theory and RF propagation characteristics at various frequency bands and communications systems
• Ability to interpret schematics, blueprints, and diagrams
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, duplexers, TCP/IP principles, and NIC programming
• Proficiency in operating various test equipment including spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems
• Proficiency with MS Office Suite (Word, Excel, Outlook)
• Basic Electronics Background (12V and/or low‑voltage system) and RF/Telecommunications/Networking experience a plus
• CET Certification a plus;
  Journeyman level must be attained within 6 months of employment
• Associate degree in Electronics Technology or equivalent
• R56 Certified Installer
• Motorola Astro 4×‑7× training providing support for various system operations
• Certification in various Astro 25 products (Quantar, GTR
  8000, MCC
  5500/7500, etc.)
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.)
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level
• Security Clearance preferred
• Must have a valid driver’s license
• Drug screenings, motor vehicle record, and background checks are part of the hiring process which may also include a Motor Vehicle Record check

• Highly Competitive Compensation
• Medical, Dental, and Vision insurance
• Company‑Paid Life, Short‑/Long‑Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

Bear Com is proud to be an equal‑opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law.