Services Intake Case Manager

At RS EDEN, our mission is to create thriving, just communities where healing occurs and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

We are searching for a Services Intake Case Manager to facilitate the initial intake process into RS EDEN Support Services programs, including establishment of eligibility and coordination of move into permanent supportive housing. This position plays an integral role in supporting single adults, youth, and families transitioning from homelessness or housing instability into housing, while providing compassionate and efficient wraparound services.

• Screens all potential clients for eligibility for Housing Stabilization Services and supportive housing programs, including collecting accurate and consistent eligibility documentation for a variety of funding streams for each incoming client.
• Works collaboratively with multiple team members, including but not limited to RS EDEN Property Management, RS EDEN Support Services Staff, Alliance Apartments Support Services staff, and Aeon Property Management staff.
• Represents RS EDEN housing to the community at large via positive relationships with collateral agencies and community providers.
• Maintains electronic health records in accordance with the expectations for timely and thorough billing for services rendered.
• Transport clients in personal vehicle within the Twin Cities metro area.

Pay Range: $43,000 - $47,000 annually ($20.67 - $22.60/hour)

• Current and valid driver's license, and a clean driving record.
• High school diploma/GED and 6+ years of case management, supportive housing, mental health services, substance use treatment, or related field.
• OR Associate’s degree in Human Services or related field and 4+ years of case management, supportive housing, mental health services, substance use treatment, or related field.
• OR Bachelor’s degree in Human Services or related field and 2+ years of case management, supportive housing, mental health services, substance use treatment, or related field.

• 2+ years of experience working in homeless response or supportive housing.
• Excellent verbal and written communication skills.
• Possess intermediate computer skills which include a moderate understanding of operating systems, word processing, spreadsheets, and databases.
• Ability to relate to people from diverse backgrounds with multiple individual and systemic barriers to success.

• Health, Dental, and Vision.
• Life, and Long-Term disability insurance.
• Retirement plan with company contribution.
• Generous paid time off.
• 12 annual holidays.
• Tuition Reimbursement.

Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time-to-time by the supervisor and the position may become specialized in focus, all of which would also be considered a part of this job description. All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor.

RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check, and driver record screen (DMV check).

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