Behavioral Health Fund Eligibility Coordinator - Human Services Program Specialist 2

• Telework Eligible:
  Yes

Working Title:
Behavioral Health Fund Eligibility Coordinator

Job Class:
Human Services Program Specialist 2

Agency:
Human Services Dept

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 08/19/2026
• Closing Date: 08/25/2026
• Hiring Agency/Seniority Unit:
  Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / BHA SUD Leadership
• Work Shift/
  
  Work Hours:
  
  Day Shift / 8:00am to 4:30pm
• Days of Work:
  Monday - Friday
• Travel Required:
  
  No
• Salary Range: $26.89 - $39.22 / hourly; $56,146 - $81,891 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position serves as the lead technical authority and escalation point for the Behavioral Health Fund (BHF) Eligibility Team, responsible for managing highly complex, sensitive, and non-routine eligibility determinations that require advanced interpretation of policy, law, and program requirements.

The role provides functional leadership without direct supervision, guiding staff in the resolution of complex cases, ensuring consistency in decision-making, and maintaining program integrity. The incumbent exercises advanced technical expertise and independent judgment in addressing escalated issues, including appeals, compliance concerns, and determinations involving multiple systems, funding streams, or conflicting information.

This position significantly influences program outcomes, compliance risk, and statewide consistency in BHF eligibility determinations. It leads quality assurance efforts, identifies systemic issues, and drives process and policy improvements to enhance operational efficiency and equitable access to services.

The incumbent serves as the primary escalation resource for complex eligibility issues, including subsequent requests, appeals, audits, and high-risk determinations, while providing expert guidance to staff and stakeholders and ensuring consistent application of policy across the unit.

• Ensure timely intake processing, a critical operational component for the BHF Eligibility Team. Managing the front-end intake process and coordinating work distribution to enable determinations. Act as a liaison to the substance use disorder (SUD) Clinical and Data teams to assure accurate data and accurate application of eligibility policy.
• Lead the work with other staff and program management to assess case files and processes for compliance with federal, state and departmental policies and procedures. Provide quality management for data and processes. Develop and maintain a case audit tool and perform case audits that address the quality of work and the correct application of policies and procedures.
• Individual case evaluation and regulatory compliance. Complete accurate BHF eligibility determinations and data entry in MMIS, complying with state statutes and policy, and BHA, Operations Division program policies and procedures.
• Lead the work to develop Program Behavioral Health Fund (BHF) policies and procedures relevant to their role, including working to adjust policies and procedures to support equitable access to services and reduce access and outcomes disparities for diverse people.

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

There are three (3) different ways to qualify for this position, and you must have the required work experience listed below:

One (1) year of working experience advising and/or providing strategic insight for a human services eligibility program along with the required work experience listed below.

Three (3) years of working experience providing technical or administrative support duties for a human services eligibility program along with the required work experience listed below.

Bachelor’s degree in psychology, human services, social work, or another closely related degree.

AND

Two (2) years of working experience providing technical or administrative support duties for a human services eligibility program along with the required work experiences listed below.

• Practical understanding of Medicare, Minnesota's Medical Assistance (MA) program…