Small Business Program Navigator; bilingual Eng-Span

Position: Small Business Program Navigator (bilingual Eng-Span)
# Small Business Program Navigator (bilingual Eng-Span)
St. Paul
- Headquarters
- St. Paul, MN 55106## Overview Salary Range $20.00 - $22.00 Hourly Position Type Full Time## Description###
** POSITION SUMMARY
** The Small Business Program Navigator (Navigator) is a hands-on, entrepreneurial collaborator in CLUES Micro Business / Small Business Development Program. The Navigator supports aspiring and existing Latine small and micro business owners with bilingual customized coaching, technical assistance, training, access to capital, networking opportunities, and other resources.

--
- ** Department:
** Economic Prosperity  
*
* Reports to:

** Manager of Small Business & Asset Building Programs  
*
* Location:

** CLUES St. Paul, MN (primary location)  
** Position Type:
** Regular, non-exempt  
*
* Schedule:

** Full-Time. Generally, Monday – Friday business hours, with some evening &/or weekend hours.  
** Estimated Pay:** $20.00 - $22.00 per hour (depending on experience & qualifications).  
** Benefits:
** Full benefits package available in accordance with current CLUES policies—includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and  protection; retirement plan; educational assistance; paid holidays; and paid time off.

---###
** ESSENTIAL DUTIES AND RESPONSIBILITIES**####
** Program & Participant Services
*** Deliver technical assistance, assist with one-on-one coaching, and provide general support to Latine businesses in all aspects of business growth.
* Assist business owners in obtaining certifications, insurances, and other compliance documents required to do business in the State of Minnesota.
* Assist with the development, coordination, and delivery of business courses, specialty workshops, and financial literacy sessions.
* Build, cultivate, and maintain strong relationships with community organizations, government agencies, financial institutions, and subject matter experts to expand resources and opportunities for small businesses.
* Provide general support for Small Business & Asset Building programming and initiatives, including direct participant services like coaching and resource navigation.####
** General Duties
*** Promote the mission, operating values, and agency services of CLUES within the community.
* Maintain client confidentiality in accordance with HIPAA, agency policies, and applicable laws.
* Maintain open communication with supervisors and seek feedback when necessary.
* Participate in assigned training and department activities.
* Provide services in multiple locations, including the Twin Cities Metro Area and Greater MN, as directed.
* Maintain a flexible schedule, including some nights and weekends, to accommodate participant availability.
* Carry out all other duties as assigned by supervisor.
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*###
** SUPERVISORY RELATIONSHIPS
*** This position is not responsible for supervising employees but may require supervising and coordinating volunteers and interns (recruited to assist in facilitation of workshop related activities, etc.)## Qualifications####
** Education, Experience & Key Abilities
*** An undergraduate degree or comparable experience in business management, entrepreneurship, marketing, or related field.
* 2-4 years of experience in customer service and 1-2 years of experience in retail.
* Must be fully bilingual in English and…