Designated Coordinator - Saint Paul

The Designated Coordinator - Saint Paul at MN Care Services will be responsible for organization and delivery of respectful, compassionate, and individualized support to people with diverse behavioral, developmental, physical health, and/or mental health support needs in home-based settings. The Designated Coordinator works alongside each staff member to promote safety for them and the person served by them; skill development, independence, and overall well-being, recognizing that behaviors are a form of communication.

Services are delivered in alignment with each individual’s support plan and personal goals.

• Provide supervision, training, and support for worksite staff
• Conduct monthly team meetings to ensure consistent communication and process follow-through by staff
• Ensure staff schedule is maintained in a timely manner; ideally, at least two weeks in advance for the month
• Review staff timesheets for accuracy, and approve requests for time off in a prompt manner
• Ensure medication is ordered and that MAR reviews are completed in partnership with Nursing staff in a timely manner

• Follow the person’s care plan and ensure all applicable documentation related to them is completed timely and accurately, such as shift notes or medication administration reports
• Collect accurate data to drive positive behaviors as part of the person’s care plan
• Provide problem‑solving assistance and build confidence in person served by assisting with activities such as meal planning, grocery shopping, housekeeping duties, cooking, organizational skills, financial management, and self‑care
• Advocate for, support, and empower individuals served by providing general skill training where the skill will be used
• Support development of decision‑making skills and informed choices in all aspects of daily living, including selection of service providers, goals, location, home decor, leisure activities, roommates, and/or personal possessions
• Support individuals’ desires to be involved in their community by transporting them to their intended destinations via company vehicle
• Coach individuals served through escalations in behavior or mood, or through emergency situations
• Maintain positive working relationships with teammates, Designated Manager, other MN Care Services staff, people served, as well as their responsible party and/or care team
• Adhere to the Vulnerable Adult and Child Abuse and Neglect Policies and Regulations, the Health Insurance Portability and Accountability Act (HIPAA) privacy policies and maintain confidentiality of all information pertaining to people served, their families, and MN Care Services employees
• Other cross‑functional duties in or out of position scope, as necessary

• Bachelor’s degree in a related field (e.g., psychology, social work, human services, or healthcare), OR
• Associate’s degree + 2+ years of direct experience supporting individuals with significant behavioral or mental health needs, OR
• High school diploma/GED + 3+ years of progressive experience in behavioral, residential, or mental health settings

• One or more years of Designated Coordinator experience
• Valid driver’s license with a clean driving record
• Ability to pass MN DHS background study (including fingerprinting)
• Ability to complete and demonstrate competency in required 245D training

• Experience in a 245D or HCBS setting
• Hands‑on experience implementing behavior support plans
• Experience with structured data collection and documentation
• Familiarity with person‑centered and trauma‑informed approaches

• Demonstrated ability consistently implement behavior support plans…