Sr Engineer - BizApps

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

We're looking for a Senior Engineer who leads with strong programming fundamentals and uses AI to move fast across any technology. You'll own the full delivery stack — from API design and business logic through to modern frontend experiences — building systems that customers and partners interact with every day.

Salesforce is one important tool in your kit, not your entire identity. You think in systems, you own outcomes end-to-end, and you bring the same engineering rigor to a React MFE as you do to a backend integration layer.

The bar here isn't knowing every technology on day one — it's having the fundamentals and AI fluency to close any gap fast, and the judgment to know when building isn't even the right answer.

• Engineering for scale — customer & partner systems
• Design and deliver world‑class experiences for customers and partners — quote‑to‑cash flows, self‑service portals, order management UIs — systems that are reliable, fast, and built to scale
• Own delivery end‑to‑end: API design, business logic, integration layer, and UI — you don't hand off, you ship
• Think in outcomes: a partner portal that converts, an order flow that needs zero manual intervention, a customer journey that doesn't break

• Build production‑grade UIs in React or Angular — real apps that ship and scale, not prototypes
• Design and implement Micro Frontend (MFE) architectures using module federation — independently deployable micro‑apps that compose cleanly across platforms
• Build and maintain shared component libraries and design systems that span multiple frontend surfaces
• Develop Lightning Web Components (LWC) within Salesforce when the platform is the right home for the UI

• Build and extend backend services in Java, Python, Node, or whatever the problem calls for — you pick the right tool, not the familiar one
• Design REST/SOAP API integrations across Salesforce, billing platforms, ERP, portals, and data warehouses — own the data flow end‑to‑end
• Apply Salesforce platform knowledge (Apex, Omni Studio, CPQ) to own the business logic layer where Salesforce is the system of record
• Debug integration failures across the full stack — frontend calls, middleware, Salesforce callouts, and downstream service logs

• Use Claude (Anthropic) for architectural reasoning, code review, documentation, and solving hard problems faster than you could alone
• Use Cursor AI for day‑to‑day development — completions, refactoring, navigating large codebases
• We expect you to be measurably faster because of AI — not just familiar with the tools
• Bring a point of view: what should still be built, what should be automated, what should be rethought entirely?

• Translate messy business requirements into clean, scalable technical solutions — partner with BAs, architects, and stakeholders
• Conduct code reviews and mentor peer developers — raise the bar just by being in the room
• Document what you build so the next engineer isn't starting from zero

• Own unit, integration, and regression testing across frontend, backend, and Salesforce surfaces
• Support CI/CD deployments using Git, Copado, Jenkins, or equivalent tooling
• Triage and resolve post‑deployment issues without waiting to be asked

• 5+ years of software engineering with strong fundamentals — OOP, data modeling, APIs, debugging, system design
• Production frontend experience in React or Angular — real apps that shipped and scaled
• Experience with Micro Frontend (MFE) architectures — module federation, independently deployable components, or equivalent
• Ability to build, read, debug, and extend backend services in Java, Python, Node, or equivalent
• Experience building and maintaining system integrations via REST/SOAP APIs
• Solid Salesforce exposure — enough to own Apex, LWC, and platform configuration without hand‑holding
• Measurably faster and better because of AI — daily use of Claude and…