Salesforce Architect, CRM

American Public Media is a non‑profit, public media organization serving a national radio audience of 19 million and a digital audience of 2 million, which includes over 200,000 donors. We are headquartered in St. Paul, Minnesota but serve operations in Southern California, New York and elsewhere.

We are seeking a talented Salesforce Architect and hands‑on technical leader to join our team and play a key role in the development, technical direction, customization, and ongoing optimization of Salesforce solutions across our CRM ecosystem. The ideal candidate will have a strong understanding of Salesforce architecture, development best practices, platform governance, and excellent problem‑solving skills. This is an excellent career opportunity for a resourceful and creative person to have a major impact on our mission‑driven non‑profit organization.

This tech‑savvy individual will collaborate with other members of IT and user departments such as membership, member audience services, underwriting, major giving, marketing and digital to gather and translate complex business requirements into scalable Salesforce solutions while providing technical leadership, knowledge sharing, and implementation best practices with colleagues. The desired candidate will have demonstrated success in working with technology staff and business users in support of the development, deployment and maintenance of custom Salesforce solutions.

This role will be responsible for establishing technical standards, guiding technical design approaches and implementation best practices, and ensuring our Salesforce ecosystem supports both current needs and future growth.

Expected Compensation Range: $140,000 – $158,000 per year. The exact salary rate is determined by experience and education related to the role, organizational compensation structure, and internal equity.

Location: Hybrid, St. Paul, MN

Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Final date to receive applications: Open until filled.

• Lead collaboration with stakeholders to analyze business processes, gather and document requirements, and translate them into strategic technical solutions.
• Design, develop, and deploy custom Salesforce solutions to meet business requirements while establishing architectural standards and best practices.
• Develop Salesforce solutions using declarative and programmatic approaches, including custom objects, fields, flows, Apex, Visualforce pages, Lightning Components, and other custom functionalities as needed.
• Integrate Salesforce with third‑party systems using REST/SOAP APIs and other integration tools.
• Perform thorough unit testing, debugging, validation, and code reviews to ensure Salesforce solutions function as expected and meet established code quality standards prior to implementation.
• Guide team members in following established development patterns and Salesforce best practices.
• Help define and evolve practical testing, deployment, and release management processes to support reliable and scalable Salesforce delivery.
• Perform data analysis and validation activities to ensure Salesforce solutions and data changes meet functional, operational, and reporting expectations.
• Maintain and support existing Salesforce implementations, including troubleshooting issues and implementing enhancements while evaluating platform optimization opportunities.
• Stay updated on Salesforce releases, new features, and industry best practices to continuously improve our Salesforce solutions and provide technical direction for platform evolution.
• Work collaboratively with other members of the IT Business Application Support team to share workload, support delivery goals, and provide technical leadership for Salesforce initiatives.
• Provide technical leadership and guidance to Salesforce team members, including knowledge transfer and skill development.
• Help with Salesforce Administration work as needed.
• Other duties as assigned.

• Bachelor’s Degree or equivalent work…