Operations Manager - Dakotas

NOW HIRING – OPERATIONS MANAGER (DILWORTH AREA)

Ready to Take Your Career Full Speed Ahead?

We’re on the hunt for a bold, energetic, and results‑driven leader to join our fast‑growing team as an Operations Manager! If you’re a confident, outgoing team builder who loves a fast‑paced environment and thrives on structure and success, we want you on board.

In this role, you'll lead multiple locations, drive operational excellence, and ensure the highest standards of safety and service. Every day is a new opportunity to make an impact — and your leadership will keep us moving forward!

Jump on board with the nation’s largest rail crew transportation company and take your career to the next level!

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around‑the‑clock requests from our railroad customers to pick up and drop off train crews.

This position is responsible for managing field operations tasks and assignments as required. The Operations Manager [OM] is responsible for overseeing and coordinating the day‑to‑day operations and performance of the assigned PTI region and location(s). The Operations Manager will help achieve both individual and company goals and objectives while exceeding the customer’s needs for safe and reliable crew transportation.

• Multiple health insurance plan options
• Paid vacation time
• 401(K) retirement
• On the job training
• Discounted cell phone plans for Verizon and AT&T
• Room for growth and advancement within the company

• Promote and practice safety awareness using the Positive Safety Culture safety model.
• Educate and instruct all employees on the completion of all required paperwork and related deadlines.
• Coach drivers on events recorded through the Drive Cam technology.
• Ensure safety performance of the region / branches through strict adherence to all safety policies and procedures.
• Responsible for providing information and pictures of any PTI accident to the Safety and Risk departments.
• Conduct safety meeting as needed and encourage staff to be a part of the local safety committee
• Complete driver observations, including ride‑along road tests both initially, annually, and as needed

• Support the process to recruit, select, train, and retain a quality driver workforce.
• Support pre‑employment, reasonable suspicion, and random drug and alcohol tests.
• Maintain a staffing level based upon business goals to meet the needs of the customer.
• Maintain the OTR and DYV schedules.
• Utilize the staffing tools provided and build relationships within the local community

• Providing supervision and coaching to all employees.
• Oversight and responsibility for branch expenditures; monitor and control expenses.
• Properly train and monitor all employees on the operational technology, equipment, and compliance of required paperwork.
• Be prepared to take trips as needed at the direction of your Supervisor.
• Ensure all trips and work are completed accurately, timely, and professionally.
• Conduct coaching, discipline, and/or employment separation processing as necessary.
• Communicate with the Dispatch department to ensure all trips are covered.
• Communicate with the Payroll Department of any issues brought to your attention of your staff
• Monitor and evaluate the performance of the drivers through physical observations and the use of available technology.
• Ensure all drivers are scheduled and work within their Hours of Service (HOS).
• Partner effectively with the Driver Support Center (DSC).

• All vehicles are to be maintained per instructions by the Fleet Department.
• Complete vehicle compliance inspections as required.
• Follow the vehicle maintenance and repair policy provided by the Fleet Department.
• Track the status and availability of all out of service “OOS” and “available” vehicles to include; and when necessary, rental vehicles
• Update vehicle counts as required by Fleet Department or Director…