Delivery Assistant

Job Summary

Assists delivery drivers with customer orders, including loading and off‑loading product, interfacing with customers, and ensuring all safety procedures and practices are followed and maintained. This role does not require or allow the operation of a company or rental vehicle.

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non‑powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.
• Performs general warehouse duties as needed.

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

HS diploma or GED strongly preferred. 0–2 years of experience in area of responsibility.

Job seekers:
Pay Range $22.25–$25.60 hourly.

• Medical (with prescription drug coverage), dental, and vision plans
• Health care and dependent care FSA (as applicable)
• 401(K) with company match
• Paid holiday, vacation, personal time, and wellness day
• Paid sick time
• Life and accidental death & dismemberment insurance
• Short- and long-term disability insurance
• Critical illness insurance
• Accident insurance
• Whole life insurance
• Commuter benefits
• Tuition reimbursement
• Employee assistance program
• Adoption and surrogacy assistance

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.