Services & Watersports Supervisor

Beach Services & Watersports Supervisor

Requisition :

Category:
Recreation

Job Location:

US-FL-St Pete Beach

Property:
Trade Winds Island Resort

Pay Class:
Full Time

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at Trade Winds Island Resorts.

Follow your passion all the way to paradise at Trade Winds Resort, a Tampa Bay Times Top Workplace for seven years in a row! Trade Winds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.

• Ensure all watersports activities operate safely, efficiently, and in accordance with resort policies and established safety procedures.
• Conduct regular inspections and walking rounds of the beach, watersports areas, floating waterpark, equipment storage areas, and surrounding facilities.
• Monitor weather, water conditions, tides, lightning, and other environmental factors and make appropriate operational recommendations.

• Supervise and train beach services staff, ensure all SOPs are consistently followed, and assist with staff scheduling.
• Conduct daily pre-shift meetings, safety briefings, and operational updates.
• Monitor staff certifications and ensure required credentials remain current.
• Conduct regular skills reviews, in-service training, and emergency response drills.
• Assist with recruiting, interviewing, onboarding, training, and development of new team members.

• Provide a welcoming, professional, and engaging experience for resort guests.
• Collect feedback for continuous improvement & resolve guest concerns promptly and professionally.
• Encourage team members to create positive guest interactions while maintaining appropriate safety standards.

• Enforce department and property safety protocols and conduct regular inspections.
• Serve as a leader during emergency situations and ensure established Emergency Action Plans are followed.
• Complete and review incident, accident, and maintenance reports.
• Conduct regular emergency response drills and scenario-based training.

• Oversee the maintenance, cleanliness, organization, and condition of all watersports equipment.
• Ensure equipment is properly cleaned, stored, secured, and prepared for daily…