Assistant Security Manager

Assistant Security Manager

Requisition :

Category:
Security

Job Location:

US-FL-St Pete Beach

Property:
Trade Winds Island Resort

Compensation Type:
Yearly

• Support the Security Manager in the day‑to‑day execution of all resort security operations across the property
• Assist the Security Manager in implementing established security strategies, policies, and procedures, while contributing ideas and recommendations to improve safety, efficiency, and guest protection across the resort.
• Demonstrate strong decision‑making skills under high‑pressure situations, ensuring alignment with standard operating procedures (SOPs), business needs, and established policies and procedures
• Serve as shift‑level operational lead, supervising security officers and ensuring proper coverage of all resort areas
• Enforce compliance with security SOPs and report any deviations or concerns to the Security Manager
• Maintain accurate documentation of incidents, accidents, and daily activity logs for review by the Security Manager
• Respond as first‑line leadership to incidents, emergencies, and guest concerns, escalating complex situations as needed
• Conduct initial investigations into security‑related incidents and document findings
• Perform routine patrols of guest areas, public spaces, and back‑of‑house locations to identify safety or security risks
• Monitor officer performance during shifts and provide coaching and feedback to maintain service and safety standards
• Assist in scheduling, shift coverage coordination, and attendance tracking for security personnel
• Accountable for reducing employee turnover, managing payroll within budget, and achieving targeted productivity levels while consistently maintaining high service quality
• Support guest service efforts by responding to inquiries and resolving concerns in a professional, hospitality‑focused manner
• Assist in coordinating security coverage for special events and peak occupancy periods
• Communicate operational updates and escalated issues to the Security Manager in a timely manner
• Collaborate with other departments to support overall resort safety and operations
• Attend required briefings, meetings, and training sessions as directed by management
• Assumes other duties and responsibilities as assigned

• Minimum of 4-5 years of experience in security operations, preferably in a hotel, resort, or hospitality environment
• Prior supervisory or shift leadership experience required; experience supporting a senior manager or department head preferred
• Proven ability to make sound, timely decisions in high‑pressure environments while adhering to SOPs, business objectives, and established policies and procedures
• Strong understanding of security operations, emergency response procedures, and incident management in a guest‑facing environment
• Ability to support and execute established security strategies, policies, and procedures under the direction of the Security Manager
• Demonstrated ability to take initiative by identifying operational improvements and contributing practical ideas to enhance safety and efficiency
• Strong communication and interpersonal skills with the ability to interact professionally with guests, associates, and leadership
• Proven ability to respond effectively in high‑pressure or emergency situations while following established escalation protocols
• Hospitality mindset with a strong focus on guest service and maintaining a welcoming resort environment
• Ability to prepare clear, accurate reports and maintain detailed documentation of incidents and daily activities
• Strong organizational skills with the ability to manage shift operations, staff coordination, and time‑sensitive priorities
• Valid driver's license required
• CPR, First Aid, and AED certifications required (Tradewinds can provide the training class for these certifications)
• Military or law enforcement experience is a plus but not required
• Ability to work flexible schedules, including nights, weekends, and holidays
• Professional appearance and adherence to resort grooming and conduct standards