Call Center Rep. Saint Peters, MO

Job Overview

Call Center Representative at Barnes‑Jewish St. Peters Hospital (Saint Peters, Missouri).

Location:

Saint Peters, Missouri. Pay: $17.50–$23.88 per hour. Full‑time. Responsible for handling all incoming calls to the hospital, including calling emergency code on the intercom and sending out emergency alerts.

Nights, rotating:
Week1:
Sun & Mon 8PM‑8AM, Tue 11:30PM‑7:30AM, Sat 8PM‑8AM. Week2:
Wed, Thu, Sat 8PM‑8AM.

• Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
• Answers incoming calls according to department guidelines.
• Provides paging service.
• Provides clerical duties, organizes and maintains records.
• Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

• Education: High School Diploma or GED.
• Experience: Less than 2 years. Preferred 2‑5 years.
• Supervisor
  
  Experience:
  
  No experience.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date.
• Disability insurance
  * paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition Assistance available on first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off benefit combines vacation, sick days, holidays and personal time.
• Adoption assistance.

* Not all benefits apply to all jobs.

Equal Opportunity Employer.