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Senior Customer Support Specialist - HR & Tax

Job in St. Peters, Saint Peters, St. Charles County, Missouri, 63376, USA
Listing for: H&R Block, Inc.
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 37195 USD Yearly USD 24796.00 37195.00 YEAR
Job Description & How to Apply Below
Location: St. Peters

H&R Block, Inc. is seeking a Senior Customer Service associate to deliver outstanding client support by phone, email, and chat. You will resolve a wide range of client inquiries related to retail services, HR, and tax training, while collaborating with subject matter experts and Tier 3.

You will document interactions in HRIS/CRM, mentor other associates, and act as a liaison between clients and management. Travel negligible; work in a standard office environment.

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Position Requirements
10+ Years work experience
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