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Guest Experience Specialist – Auto Service Insights
Job in
Saint Peters, St. Charles County, Missouri, 63376, USA
Listed on 2026-08-03
Listing for:
St. Louis Nissan
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ed Napleton Automotive Group is seeking a Customer Experience Specialist to support the service department by obtaining guest feedback via manufacturer surveys and following up to resolve issues and improve experiences.
The role involves generating reports from surveys, reviewing feedback with the Manager, and coordinating with the Service Manager to address concerns and drive top-tier service results.
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