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Senior Customer Service & Training Specialist; Seasonal
Job in
St. Peters, Saint Peters, St. Charles County, Missouri, 63376, USA
Listed on 2026-08-24
Listing for:
H&R Block, Inc.
Seasonal/Temporary
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: St. Peters
H&R Block, Inc. is seeking a Senior Customer Service associate to deliver exceptional client service primarily via phone, email, and chat. You will resolve inbound inquiries across client retail services, HR and tax training support, and escalate as needed with SME and Tier 3 collaboration.
You will mentor other associates, document cases, and ensure compliance while maintaining SLA performance. This role is grounded in a collaborative, client-focused environment at our Missouri locations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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