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Banking Customer Experience Specialist

Job in St. Peters, Saint Peters, St. Charles County, Missouri, 63376, USA
Listing for: UMB Bank
Full Time position
Listed on 2026-08-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 50000 USD Yearly USD 34000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: St. Peters

UMB Bank is hiring for a Consumer Services Specialist to join our call center team in Missouri. You will handle inbound calls, access multiple banking systems, address customer questions and resolve issues while identifying opportunities to cross-sell banking products.

The role requires a high school diploma or equivalent and 1-2 years of customer service experience; you must be proficient in English and able to work hours Mon–Fri 7am–8pm and Sat 8am–5pm CT.

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