Seasonal Customer Service Lead — Escalations & Training
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
H&R Block, a leading tax services firm, is seeking a seasonal Customer Service Lead to support daily operations, resolve complex client issues, and lead special projects across service areas. You will train new hires, participate in interviews, and drive queue management while ensuring accurate data entry and timely customer resolutions.
The role emphasizes strong communication, problem-solving, and the ability to manage sensitive information in a fast-paced environment, with opportunities to
Our group is growing, and we are hiring a Seasonal Customer Service Lead — Escalations & Training in MO, United States.
We are looking to fill the Seasonal Customer Service Lead — Escalations & Training position at H&R Block, Inc. in MO, United States.
The Seasonal Customer Service Lead — Escalations & Training role at H&R Block, Inc. is now open for applications in MO, United States.
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