Field Sales Engineer; North

Position: Field Sales Engineer (North Central)
Location: St. Peters

Please note that we are not currently accepting resumes or additional support from talent agencies or third- party sources. Any resumes received from these sources will be considered unsolicited.

We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

The role, at a glance:

Biamp, a leading manufacturer of professional electronics for use in the installed audio and video communications market, is currently recruiting for a new Field Sales Engineer based in the North Central part of the US, who will work with customers in the North Central US region. This position is a primary source for pre-sales technical and design support for all Biamp’s Pro AV products.

This is a technical sales role focused primarily on pre-sales support. The Field Sales Engineer is responsible for educating end users, consultants, AV integrators, and distributors on the design capabilities and performance benefits of Biamp’s products and technologies. The goal is to help clients select the ideal Biamp solution for their project and ensure it meets their performance  addition, the role includes delivering training and guidance to channel partners, designers, and installation teams to support more efficient and profitable project completion.

The Field Sales Engineer works closely with Biamp account managers, business development representatives, and technical support staff, while building and maintaining strong customer relationships throughout the sales process.

How you’ll contribute:

Drive the sales process through all project phases requiring technical or design decisions

Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project with the primary goal of increasing revenue for the company

Provide demonstrations and training on the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors

Manage all elements of technical communication between Biamp and the channel up to thepoint where the product is ordered. This includes drafting conceptual design drawings,providing quotations, and creating any technical documentation or guidance required during the pre-sale stage

In collaboration with the account manager, develop relationships with decision-makers and technical staff, becoming their technical resource and reference

Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise

The Field Sales Engineer will take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design

Maintain an ethos of constant self-improvement on sales techniques and technical skills

Other duties as assigned by your supervisor

You’ll also support with:

Reporting client feedback on technical matters to Biamp leadership. Identifying and reporting on any areas that could be improved upon for increased customer satisfaction

Providing input and guidance for the creation of operations manuals for new products

Creating and proofreading content for Biamp’s online knowledgebase

Coordinating and collaborating with apps engineering and product management on product evolutionA successful candidate should have:

Comprehensive general technical audio, video and control knowledge

Experience with programming and installing of AV and control systems.

Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus

Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASEExperience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry.

Strong technical presentation skills, and the ability to address a wide range of business and technical people, from company presidents to non-technical staff

Ability to…