Service Provider Oversight Analyst

• Support identification, assessment, and mitigation of risks across the vendor lifecycle
• Perform pre-contract due diligence, evaluating providers’ financial health, operational resilience, and cybersecurity posture
• Work with Legal and Procurement to draft and monitor Service Level Agreements and Key Performance Indicators
• Help ensure Right to Audit and Step-in Rights are documented as actionable tools
• Support continuous monitoring by tracking and analyzing performance data and SOC reports
• Identify signs of vendor distress or non-compliance before they escalat
• Serve as a point of contact for third-party service disruptions or data breaches
• Support incident response, timely remediation, and communication to Risk/Compliance and leadership
• Work with internal business unit leaders to align third-party usage with business goals and risk requirements
• Assist with operational queries during regulatory examinations and maintain audit readiness

Requirements

• Bachelor’s degree in Business Administration, Finance, Risk Management, or a related field, or equivalent work experience
• At least 5 years of experience in the financial services industry
• Minimum 2 years specifically in Third-Party Risk Management, Vendor Management, or Operational Risk within a bank
• Experience working with regulators
• Strong working knowledge of banking regulations and guidance regarding third-party oversight and vendor management
• Experience operating within a First Line of Defense capacity
• Track record of performing oversight or audit functions
• Ability to interpret complex data, financial statements, and SOC 1/SOC 2 reports
• Ability to assess the viability and security of service providers
• Demonstrated experience collaborating with cross-functional stakeholders in a high-pressure, regulated environment
• Must be legally authorized to work in the United States
• Visa sponsorship is not available

Core Competencies

Demonstrates expertise in Third-Party Risk Management and Vendor Management within the financial services industry, with a strong focus on compliance, regulatory oversight, and performance monitoring. Capable of assessing provider viability and security while collaborating with cross-functional teams to align risk management with business objectives.

Highest-signal resume keywords

• Third-Party Risk Management
• Vendor Management
• Operational Risk
• Banking Regulations
• Financial Services Experience

ATS Optimization Keywords

Hard Skills

• Risk Assessment
• Financial Analysis
• Data Interpretation
• Service Level Agreements
• Key Performance Indicators
• Audit Functions
• Cybersecurity Posture Evaluation
• Regulatory Compliance
• Performance Monitoring
• Incident Response

Soft Skills

• Collaboration
• Communication
• Problem-Solving
• Stakeholder Engagement
• High-Pressure Environment Adaptability

Industry Keywords

• Financial Services
• Vendor Lifecycle
• Operational Resilience
• Right to Audit
• Step-in Rights
• First Line of Defense
• Regulatory Examinations

Tools & Technologies

• SOC 1 Reports
• SOC 2 Reports
• Performance Tracking Tools
• Audit Readiness Tools