IVF Coordinator

The IVF Coordinator is an integral member of the growing team, with responsibilities in patient care including coordinating IVF cycles and guiding patients through their fertility journey.

• Coordinate IVF cycles for patients as directed by practice physicians
• Responsible for ensuring all required labs and procedures are completed and documented
• Document accurately all patient care services in current EMR
• Triage of patient phone calls and other communications
• Provide patient counseling and education
• Ensure quality and accuracy of materials provided to patients
• Communicate physician orders and instructions to patients
• Communicate with patients regarding lab results with clear interpretation and explanation
• Review patient charts for medical issues which may require evaluation before proceeding with IVF cycle
• Communicate with all staff, clinical and administrative to provide high quality patient care
• Develop and maintain professional and effective working relationships with all practice physicians and staff
• Actively demonstrate behaviors associated with problem-solving, multi-tasking, and accountability
• Maintain a safe and clean environment
• Adhere to all processes, SOP’s, state, and federal regulations
• Complete all required trainings as designated

Experience in women’s health and/or fertility (preferred)

• Technical skills (i.e. venipuncture/phlebotomy, injections)
• Proficiency with computer systems including EMRs
• Knowledge of and compliance with insurance requirements (i.e. prior-authorizations)
• Ability to remain calm in stressful situations
• Ability to communicate accurately and concisely
• Adherence to all standards, policies and procedures associated with safety, sanitation, confidentiality, and company operations

• High school diploma required; associate or bachelor’s degree in health sciences, nursing, or related field preferred.
• Prior experience in fertility, women’s health, OB/GYN, or another outpatient specialty strongly preferred.
• Knowledge of fertility treatments (e.g., ovulation induction, IUI, IVF, egg freezing) or willingness to learn quickly.
• Proficiency with electronic medical records and standard office software.
• Strong organizational skills with the ability to manage multiple patients and timelines simultaneously.
• Excellent written and verbal communication skills and a compassionate approach to sensitive conversations.
• Ability to maintain confidentiality and follow HIPAA and clinic policies.
• Current CPR certification, or acquire within 1 month of employment (required)

• Status:
  Full‑time (40 hours/week); some early mornings or occasional weekends may be required based on clinic hours.
• Location:
  
  On‑site at [Fertility Partnership], with potential for hybrid/remote follow‑up coordination depending on clinic needs.
• Compensation:
  Competitive salary commensurate with experience, plus benefits (health, dental, vision, paid time off, retirement plan).

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Interested candidates should submit a resume and brief cover letter describing their interest in fertility care and relevant experience to car with the subject line “Fertility Coordinator Application”

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Work Location:

In person