Product Development Marketing Specialist

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Join to apply for the Product Development Marketing Specialist role at Bering Straits Native Corporation (BSNC)

Summary

Arcticom LLC a subsidiary of Bering Straits Native Corporation is currently seeking a qualified

Summary

Arcticom LLC a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Product Development SME for USDA DISC in Kansas City, MO. The ideal candidate will support the Service Management Office as it manages the portfolio suite of technology services, and accompanying business processes that enable the United States Department of Agriculture (USDA) to achieve its mission area business goals and objectives, leveraging its investments and delivering government services in an efficient manner.

This position is 100% remote



Essential Duties & Responsibilities

The

Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Identify and manage new service offerings via ITIL Service Lifecycle best practices.
• Strategic planning: analyze and evaluate internal business plans. Prepare business cases to include financial forecasting, market analysis, competitive intelligence analysis, and feasibility analysis and Go-To-Market Strategy.
• Service Portfolio Management: perform/analyze operational strategy for Vendor Management / Resource Planning / Capacity Planning across multiple services
• Collaborate with internal technical subject matter experts, customers, and senior managers to develop plans to integrate support of new products into standard operating procedures.
• Maintain a high level of product category knowledge through staying current with published information regarding IT technology trends.
• Evaluate the needs of service owners and account managers and initiate strategies that meet target customer requirements.
• Branch Activities (Service Development, Service Management, Integrated Project Management)
• Collaborates with Intake process for staffing from Complex Solutions Delivery &Engineering, DISC Operations Lines of Business and other key stakeholders as defined.
• Uses the Basis of Estimate agreed to by the Customer as a starting point for definition of requirements.
• Responsible for the further refinement of requirements during project execution
• Works with the Lines of Business (LoBs) to ensure identified IPT resources are available throughout the duration of the project.
• Service Development Activities
• Assess customer demand for any proposed new services or opportunities to provide value among multiple stand-alone customer solutions which leveraging sharable resources.
• Conducts working sessions with DISC and industry technical subject matter experts to gain an understanding of service strategy.
• Prepares business case justifications in support or in opposition of a DISC initiative, project, or program, inclusive of financial modeling, risk assessments, and industry and market analysis.
• Perform financial modeling such as Total Cost of Ownership (TCO) analysis to determine the total investment upfront and ongoing of an initiative, project, or program. Analysis should include return on investment and payback periods.
• Conduct Analysis of Alternatives (AoA) to compare chosen solutions against competitive technologies, process, designs, suppliers, etc., which present viable alternative options to ensure the most viable, efficient, and overall valuable solution for the DISC and USDA agencies.
• Reviews similar opportunities and incorporates findings from these estimates to create operational agreements, project plan, and rate structures.
• Performs research on existing or ongoing efforts to leverage existing information related to capabilities, costs, resources requirements,etc.
• Coordinates with cross-functional teams to ensure service catalog is populated and service support plans are in place which incorporate Service Delivery, Service Management, and Service Operations.
• Prepares documentation of the strategy, architectural design, service support integrations, service level management and operational execution required to sustain and grow the service. Constructs the architecture of a new service to align with Service Management capabilities and USDA/OCIO/DISC strategy.
• Ensures a natural hand-off/transition of operations to line of business operations and service management.
• Service Management Activities
• Provides Service Development Lifecycle management ensuring the service is operated in line with its level of maturity.
• Teams with Lines of business to ensure the fiscal and technical well-being of DISC services.
• Assesses and reports the service lifecycle and strategic significance of services within the DISC…