IT Specialist

Evans & Dixon is currently seeking to add an IT Specialist to join our expanding and fast-paced Kansas City office. Candidates must be responsible, able to multi-task, possess the ability to continuously build and improve IT knowledge; have excellent technical and interpersonal skills; have a creative and diplomatic approach to problem solving and a keen sense of organization. We are looking for self-disciplined candidates with a strong work ethic.

• Work closely with IT Staff and IT consultants to maintain proper function of the firm's technology systems and environment
• Follow company IT security protocols and assist in maintaining network integrity and compliance standards
• Respond to user inquiries and troubleshoot hardware, software, and network issues to ensure minimal downtime and maximum productivity.
• Log, track, and resolve tickets using help desk software; elevate unresolved issues to appropriate IT personnel when necessary.
• Ensure timely notification to users on system changes and system outages
• Assist with setup and deployment of workstations, laptops, mobile devices, conference room equipment, and peripheral equipment.
• Assist with planned expansion
• Occasional travel required
• Other duties may be assigned

• Technical Skills
  - Ability to assess own strengths and weaknesses; pursue training and development opportunities; continuously build knowledge; share expertise with others
• Written Communication
  - Ability to write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; read and interpret written information
• Teamwork
  - Balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interest; build morale and commit to goals; support others during non‑peak workload periods
• Organizational Support
  - Follow policies and procedures; complete administrative tasks correctly and on time; support organization’s goals and objectives; respect diversity and affirmative action

• Associate or Bachelor's degree in
  • Information Technology
  • Computer Science
  • Computer Information Systems
  • Other related technical fields
• Previous Helpdesk experience.
• Ability to lift and/or move up to 50 pounds.
• Proficient in basic network cabling tasks, such as creating patch cables and installing structured cabling.

• This is a full-time position.
• Ability to work 40 hours a week.
• This position is based at our downtown Kansas City office and will spend significant time at our Overland Park office.
• Hourly rate of $22 - $26 per hour.

• Medical, Dental and Vision Insurance
• Health Savings Account
• Flexible Spending Accounts (Medical, Dependent, and Parking & Transit)
• Group Life/AD&D, Short-Term and Long-Term Disability Insurance Benefits
• Voluntary Life/AD&D, Accident, Specified Critical Illness, and Hospital Indemnity Insurance
• 401(k) and Profit Sharing
• Pet Insurance
• Paid Maternity Leave
• Wellness Program
• Employee Assistance Program (EAP)
• Paid Personal Time Off (PTO) and Holidays

$22 - $26 per hour