Sr. Solutions Engineer

Responsibilities

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your region's customer success and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
• Understand the customer need and establish the company's product as the best solution that addresses that customer requirement and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work at trade shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion.
• Lead Proof-of-Concepts (POCs).
• Present at conferences and seminars.
• Respond effectively to RFIs/RFPs.

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
• Strong empathy for customers and passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration of Linux, MacOS and Windows-based systems.
• Proficient in mobile device technologies (MDM/MAM) and operating systems such as Android and iOS.
• Knowledge of certificates, key management systems, HSM and related protocols.
• Proven hands‑on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site-to-site VPN technologies, SAML/SSO, DLP, Data security and the ability to write regex expressions.
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD‑WAN deployments and integrations.
• Experience working with Active Directory Services including ADFS; working knowledge of Azure AD is desired.
• Experience working with public cloud environments (AWS, Azure and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms.
• Travel within the region; experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

• Demonstrable experience with scripting languages such as Python and a REST API framework.
• Prior experience with other vendor cloud security solutions is advantageous.
• Strong security skills that include hands‑on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, and Juniper along with appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc.).
• Agile Scrum Certification: CSPO, CSM, or CSP. Project Management Certification: PMP.
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc.).

• Relevant bachelor’s degree; preference for computer science or related degrees.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity or expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.