Senior System Analyst – GM Defense IT

Responsibilities

• Lead and support cross‑functional initiatives that advance GM Defense business and engineering priorities.
• Partner with business, engineering, manufacturing, supply chain, SAP, and IT stakeholders to define needs, evaluate options, and deliver effective solutions.
• Gather, analyze, and document business requirements, workflows, and system needs and translate them into detailed requirements and actionable solution designs.
• Identify, document, and communicate system, process, data flow, and operational changes needed to improve performance and support business outcomes.
• Participate in both technical design discussions and business‑facing forums to align stakeholders and move work forward.
• Support delivery of solutions that meet GM standards while also addressing government defense and other government‑regulated program requirements.
• Identify risks, dependencies, compliance considerations, and integration impacts across projects and operational activities.
• Help refine, support, and transform new and existing applications and processes in collaboration with development and support teams.
• Support issue triage, investigation, escalation, and resolution for complex inquiries, production issues, and system problems as needed.
• Use data and analysis to demonstrate value, support recommendations, anticipate objections, and influence decisions across stakeholder groups.
• Coach and mentor less experienced team members and serve as a knowledgeable resource across the function.

• Bachelor’s degree in Information Technology, Engineering, Computer Science, Business, or a related field, or equivalent experience.
• 7+ years of experience in systems analysis, business systems analysis, IT software applications, requirements definition, process definition, testing, or IT strategy and roadmap development.
• Experience gathering requirements, conducting data analysis, understanding business strategy needs, and driving work toward solution design and execution.
• Experience in regulated or government‑contract environments such as defense, aerospace, or other highly controlled industries.
• Demonstrated ability to work independently on significant matters, solve complex problems, and implement practical solutions with minimal guidance.
• Strong written and verbal communication skills with the ability to work effectively across cross‑functional teams and tailor technical discussions to the right audience.
• Ability to identify, investigate, resolve, and escalate issues as needed while supporting operational continuity.
• Ability to coach less experienced team members and contribute as a resource across the team.
• Willingness to sign non‑disclosure agreements where required.
• Ability to pass vetting required to support work associated with U.S. government defense contracts.

• Bachelor’s degree in Information Technology
• Bachelor’s degree in Engineering
• Bachelor’s degree in Computer Science
• Bachelor’s degree in Business