Tier 2 IT Support Specialist - On-Call
Listed on 2026-09-22
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IT/Tech
IT Support, HelpDesk/Support
Keefe Group, LLC is seeking an IT Support Analyst
- Tier 2 to provide excellent customer service via phone and ticketing systems. You will handle incidents, coordinate with onsite and third-party staff, and participate in an on-call rotation to ensure 24/7 support as needed. Strong communication and problem-solving skills are essential.
A 2-year degree or related experience is required. The role emphasizes teamwork, documentation, and effective interaction with customers and management.
This posting is for the Tier 2 IT Support Specialist
- On-Call role at Keefe Group, LLC, based in MO, United States.
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