Clinical Triage Rn​/Lpn​/Ma

Clinical Triage RN/LPN/MA – Central Wide Scheduling – Full Time

• Answer the telephone in a warm, friendly manner.
• Assess patients' conditions and medical history to determine the urgency and appropriate level of care.
• Coordinate care with other healthcare providers and specialists as necessary.
• Document all patient interactions, assessments, and interventions accurately and thoroughly.
• Escalate patient concerns via workload message, noting all applicable conditions & requests to the clinical staff.
• Multitask and prioritize responsibilities effectively.
• Ensure compliance with healthcare regulations, protocols, and quality standards.

• Current Missouri RN license, current Missouri LPN IV-Certified license, or RMA.
• Minimum 2 years' experience.
• Excellent communication and interpersonal skills.
• Strong critical thinking and clinical decision-making skills.
• Thorough knowledge of ethical and legal billing procedures.
• Previous EMR (Electronic Medical Record) experience required.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well‑working body:
It encompasses body, mind and social well‑being. To that end, we’ve launched a Wellness Program to address your holistic health. Our Wellness Program includes financial incentives, counseling, sick, and paid time off. We also offer retirement planning.

SGCMH is an equal opportunity employer. All recruiting, training, and employment decisions are made in accordance with applicable federal, state, and local laws and without regard to race, color, ancestry, national origin, gender, pregnancy, gender identity, sexual orientation, religion, age, disability, handicap, military or veteran status or any other legally protected status.