Senior CRM QA Specialist
Listed on 2026-09-26
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Quality Assurance - QA/QC
H&R Block in the United States seeks a Senior QA Analyst - CRM to assure the quality of customer communications across email and CRM channels, validating campaigns before deployment and ensuring accuracy and brand compliance.
You will partner with CRM Operations, Strategy, Email Design, Copywriting, GTM, Data Management, Analytics and Technology to verify readiness, test journeys, and maintain QA documentation. This role emphasizes meticulous testing and cross-functional teamwork.
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This posting is for the Senior CRM QA Specialist role , based in MO, United States.
We are looking to fill the Senior CRM QA Specialist position in MO, United States.
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