Member Services Coordinator

Overview

The Henry Morrison Flagler Museum is dedicated to preserving Henry Flagler’s legacy and celebrating America’s Gilded Age, a time that helped shape our nation’s prosperity and generosity. We are seeking a Visitor Experience Associate to provide exceptional service and create memorable experiences for our guests.

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Support the Member Services team by creating, updating, and maintaining accurate Membership records
• Maintain and update Member information on multiple spreadsheets using Microsoft Excel
• Process new and renewing Memberships either online or over the phone
• Create and print Membership cards using an in-house printer
• Assist with administrative tasks such as copying, filing, organizing documents and maintaining records
• Ensure data integrity and accuracy by conducting regular audits
• Utilize MS Word to mail merge letters and print labels for invitations
• Contribute to team effort by accomplishing tasks and running reports as needed
• Maintain Member’s trust by keeping Membership information confidential

• High School Diploma/GED/College Degree Preferred
• Proven experience in data entry or a similar clerical role
• Experience and working knowledge of a CRM/Blackbaud database
• Strong working knowledge of Microsoft Office Suite, particularly Excel
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to work independently while simultaneously working in a shared office environment
• Highly proficient communications skills in person, over the phone, and via e-mail

The Flagler Museum is an Equal Opportunity Employer.

The Flagler Museum is a drug-free workplace. Candidates are required to participate in a mandatory background check and drug screening.