Administrative Support - Front Desk

Mills Mehr & Associates (MMA) is an established, growing, and competitive Independent Insurance Adjusting and Delegated Claims Administration (DCA) firm headquartered in the Tampa Bay area.

MMA is a great place to work for people who are gifted with the pride, patience, and perseverance to take excellent care of our clients. We value and reward you. We make you a team member who is well-regarded for your contribution. From field personnel to the supervisory and administrative staff, our focus is to take care of our clients and each other.

We currently have an opportunity for an Administrative Support person to join our corporate office team in St. Petersburg, FL.

Our Administrative Support team provides support to our in-house and remote staff. They also aid our domestic and international clients. As such, the best candidate will be a positive, outgoing professional who is organized and detail oriented.

Primary responsibilities of this opportunity include:

• Welcoming guests and accepting deliveries
• Answering incoming calls from a multitude of parties involved in our business
• Managing incoming/outgoing mail – distribution, scanning and uploading, emailing, etc.
• Shipping and tracking high volume of checks, documents, etc. using UPS, USPS, and Fed Ex
• Timely management of diary (checklist) system for processing tasks &/or documents
• Producing templated reports or documents as required/requested
• Collaborate with and cover for other members of the General Admin team

• Ability to work from the corporate office Monday through Friday from 8:30am to 5:00pm (located in the Carillon Park area of St. Petersburg)
• Ability to work overtime as needed, particularly during our busy season (Atlantic Hurricane Season)
• Effective and proficient communication skills
• High-level thoroughness and focus when completing tasks
• Have the utmost sense of discretion and ensure confidentiality
• Basic computer literacy skills such as web browsing, shortcuts, etc.
• Working knowledge of the Microsoft 365 ecosystem, particularly Outlook, Word, and Teams, and Adobe Acrobat
• Ability to operate standard office equipment – phone system, printer, scanner
• High School diploma (required) or higher education
• 1 year of office experience preferred
• Added advantages:
• Insurance/claims experience
• Bilingual (English/Spanish)
• Commissioned Notary (or willingness to become one, fully sponsored by company)

• Fast-moving, but relaxed business environment
• Casual or business casual dress
• Entry level salary based on experience
• Medical, Dental, and Vision coverage with company contribution
• Employee Assistance Program when enrolled in Medical coverage
• Voluntary Hospital Indemnity, Critical Illness, and Accident Protection plans
• Sponsored Life coverage with option for voluntary Supplemental Life coverage
• Sponsored Long Term Disability plan
• 401(k) Retirement Savings Plan with company match
• Paid holidays
• Paid Time Off, increases with tenure
• Opportunities for advancement with long-term career pathways

MMA is an EOE and Drug-Free Workplace.

Applicant must reside in the local area; relocation reimbursement not provided.

Due to the nature of our business as a fiduciary agent, potential candidates will be subject to a full background check and screening.