Packaging Quality Assurance Manager

CMI is seeking an experienced
Packaging Quality Assurance Manager
to lead our packaging quality and compliance initiatives across our supplier network and distribution operations. This role ensures that all packaging materials supplied to our customers meet the highest standards of safety, performance, and regulatory compliance.

The Packaging QA Manager will play a key role in strengthening CMI’s quality systems, supporting supplier performance, and maintaining compliance with industry standards such as
BRCGS
. This position works cross-functionally with procurement, operations, logistics, and customers to ensure consistent quality across CMI’s packaging portfolio.

The Packaging QA Manager will be responsible for developing, implementing, and continuously improving CMI’s packaging quality management systems. This includes establishing testing protocols, performance specifications, and validation processes for packaging materials across multiple substrates including paper, plastic, foam, and molded fiber.

Key responsibilities include:

• Managing packaging quality standards across CMI’s supplier network and distribution operations
• Supporting and maintaining
  BRCGS certification
  , including documentation control, audit preparation, and corrective action management
• Overseeing packaging qualification and performance testing, including ISTA, ASTM, and other relevant standards
• Investigating quality issues, conducting root cause analysis, and implementing corrective and preventive actions (CAPA)
• Partnering with procurement and supplier partners to ensure packaging materials meet specifications and regulatory requirements
• Supporting new packaging launches and customer programs by validating product performance prior to commercialization
• Maintaining supplier quality programs, including audits, certifications, and performance scorecards
• Working cross-functionally with operations, logistics, and customer teams to resolve packaging-related issues and ensure customer satisfaction
• Developing and maintaining quality documentation, specifications, and testing records

• Bachelor’s degree in
  Packaging Engineering, Packaging Science, Quality Assurance, Supply Chain, or a related technical field
• 5+ years of experience
  in packaging quality, supplier quality, or packaging engineering
• Experience working with packaging materials such as
  corrugated, paper cups, flexible packaging, rigid plastics, molded fiber, or food service packaging
• Familiarity with
  BRCGS, GMP environments, and food or food service packaging standards
  preferred
• Knowledge of packaging testing methods including
  ISTA, ASTM, and material performance validation
• Experience with quality tools such as
  FMEA, SPC, 8D, and root cause analysis
• Strong communication and cross-functional leadership skills

• Competitive compensation
• Full benefits package including medical, dental, and vision coverage
• 401(k) retirement plan with company participation
• A collaborative and entrepreneurial environment
• The opportunity to play a key role in strengthening quality systems at a growing packaging and supply chain company