Director, Outside Plant Engineering

A Smarter Career Choice

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

IQ Fiber is seeking a Director, Outside Plant Engineering to lead the planning, engineering, and construction of IQ Fiber’s FTTP fiber network infrastructure. This role is responsible for managing OSP construction and maintenance, building relationships with local municipalities, and overseeing the quality of work delivered by IQ Fiber’s contract partners — all while meeting objectives that maximize ROI, control expenses, and exceed customer expectations.

As an OSP leader, this role manages and coordinates outside plant engineering and maintenance using both in-house and contract resources to accomplish assigned projects. Success requires a strong command of network engineering, fiber optic design, permitting, construction, testing, and splicing, as well as the ability to lead and develop a high-performing OSP team.

• Plan, assign, and oversee work for FTTP construction projects, including field surveys of existing and proposed outside plant installations (aerial and underground) and related infrastructure.

• Develop FTTP cost estimates for new MDU, commercial, and ROE properties; coordinate OSP construction activities using both in-house crews and contract resources.

• Oversee installation of fiber architecture in multi-tenant buildings; enforce company methods, procedures, and policies for OSP splicing, construction, and fiber documentation.

• Lead and manage an OSP team of supervisors, fiber technicians, engineers, locators, and construction technicians; manage personnel administration including hiring, mentoring, performance reviews, and corrective action.

• Provide technical leadership in splicing, troubleshooting, network architecture, documentation, and end-to-end OSP processes; train staff and build team competencies in these disciplines.

• Manage outside construction contractors, including invoicing, quality control, and documentation requirements; build and maintain strong relationships with local municipalities.

• Support troubleshooting and lead restoration efforts for plant repairs and outages; monitor system performance and respond to customer inquiries as needed.

• Ensure compliance with NCTA/FCC regulations, IQ Fiber operating specifications, and OSHA safety standards; support a 24/7/365 operation including after-hours and weekend outage response.

• Associate’s or Bachelor’s degree in engineering or a related technical field preferred.

• 10+ years of experience in a fiber construction environment.

• Advanced knowledge of network engineering and underground and aerial construction techniques; proficient knowledge of optical networks.

• Strong understanding of fiber optic design, permitting, construction, testing, and splicing; familiarity with splicing matrix sheets and documentation requirements.

• Must have and maintain a valid driver’s license, current auto insurance, and a satisfactory driving record.

• Must be able to pass a pre-employment background check and required drug screening.

• Proficiency in Microsoft Excel and Word; sufficient computer skills to process trouble tickets and manage OSP documentation.

• Strong organizational and project management skills with the ability to manage multiple concurrent projects and priorities.

• Ability to work after hours and weekends and remain engaged during outages until resolution; ability to…