Trust Administrative Review Officer

Job Description Summary

Under limited direction, uses specialized fiduciary knowledge and analytical skills obtained through experience, specialized training, or certification to perform comprehensive Initial and Annual Administrative Account Reviews for personal trust accounts in accordance with applicable Raymond James Trust policy and procedure, regulation, and corresponding statute(s).

The Trust Administrative Review Officer serves as a dedicated fiduciary oversight resource responsible for promoting consistency, quality, and risk management across the Trust Administration organization. By centralizing the Administrative Account Review process, this role enhances the quality and consistency of fiduciary administration, strengthens adherence to governing documents, applicable laws, regulations, and internal policies, and supports the identification and timely resolution of administrative risk.

The Trust Administrative Review Officer exercises delegated fiduciary authority to complete and approve Administrative Account Reviews, identify administrative exceptions, and provide recommendations to assigned Trust Officers regarding corrective actions and best practices. Through close partnership with Trust Officers and internal business partners, this role helps ensure administrative excellence while allowing client-facing Trust Officers to devote greater focus on advisor relationships, client service, fiduciary decision-making, and business development.

The position contributes directly to Raymond James Trust's commitment to operational excellence, sound fiduciary governance, and an exceptional client and advisor experience.

• Completes Initial and Annual Administrative Account Reviews in accordance with Raymond James Trust Administrative Account Review Policy and Procedure and other applicable internal policies
• Exercises delegated fiduciary authority to review and approve Administrative Account Reviews within established authority levels.
• Evaluates trust accounts for compliance with governing documents, fiduciary standards, applicable statutes, regulations, and internal policies and procedures.
• Identifies administrative exceptions, operational risks, documentation deficiencies, and policy exceptions, recommending appropriate corrective action to assigned Trust Officers.
• Documents review findings thoroughly, accurately, and consistently within designated trust administration systems.
• Partners with Trust Officers to resolve review findings and ensure timely completion of corrective actions.
• Provides recommendations regarding fiduciary administration, account documentation, account maintenance, and policy compliance.
• Reviews trust account activity to ensure required administrative actions have been completed and documented appropriately.
• Serves as a subject matter resource regarding Administrative Account Review requirements, policy interpretation, and review methodology.
• Promotes consistency by identifying trends, recurring issues, and opportunities for process improvement.
• Maintains current knowledge of fiduciary laws, trust administration practices, regulatory expectations, and Raymond James Trust policies and procedures.
• Assists with preparation of discretionary distribution request documentation on behalf of Trust Officers, as workload permits.
• Develops strong working relationships with Trust Officers, Risk, Compliance, Legal, Tax, Operations, and other internal partners.
• May mentor less experienced associates regarding Administrative Account Review standards and best practices.
• Reviews progress of assignments with executive leadership and management.
• Performs other duties and responsibilities as assigned.

• Knowledge of fiduciary administration principles, trust laws, fiduciary risk management, trust accounting systems, fiduciary governance, estate planning fundamentals, finance and accounting, and internal policies and procedures.
• Skill in performing detailed fiduciary administrative reviews, applying policy consistently, identifying operational and fiduciary risk, analytical problem solving, written documentation, prioritization, collaboration, and trust accounting systems.
• Ability to interpret governing documents, exercise sound judgment, identify administrative risk, communicate effectively, manage competing priorities, maintain exceptional attention to detail, and work independently.
• Trust Code of Florida or other applicable states.
• Finance and Accounting.
• Basic concepts, practices and procedures of income tax planning and preparation process.
• Basic concepts, principles and practices of Fiduciary laws and principles sufficient to administer personal trusts
• Fundamental investment concepts, practices and procedures used in the securities industry.
• Principles of banking and finance and securities industry operations.
• Financial markets, products, financial advisory function and investment process.

• Personal trust administration.
• Strong interpersonal and leadership…