Learning and Development Trainer

Job Description

Job Description

The Learning & Development Trainer is responsible for leading strategic training initiatives within hospital systems, implementing proprietary Supply Chain systems. This includes partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a smooth transition to ongoing support teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.

• Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
• Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
• Provide expert guidance on training best practices, change management, and implementation strategies.
• Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
• Conduct and manage virtual training programs and sessions using application platforms (e.g., Zoom, MS Teams).
• Ensure training content meets the specific needs and supports the solution workflows within the hospital.
• Oversee the training process from initial planning through department-level kickoff.
• Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
• Monitor training effectiveness and provide post-professional training services as needed.
• Travel to customer sites (hospitals and healthcare systems).

• Bachelor’s degree in a related field, or equivalent work experience preferred, or similar degrees in Education, Healthcare Administration, and Organizational Development.
• Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
• Experience in training, consulting, change management, organizational transformation, or organizational development within healthcare is preferred.
• Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
• Strong understanding of adult learning principles and instructional design.
• Proficiency in virtual training tools and Learning Management Systems (LMS).
• Excellent facilitation, presentation, and communication skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Familiarity with healthcare operations, compliance, and clinical workflows.
• Strategic thinker with a consultative approach.
• Strong interpersonal and relationship-building skills.
• Adaptable, proactive, and solution-oriented.
• Comfortable working in fast-paced, dynamic environments.
• Ability to travel 50% to customer sites (hospitals and healthcare systems) in US.
• Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
• May contribute to the development of policies and procedures.
• Works on complex projects of large scope.
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with the organization's objectives.
• Completes work independently, receives general guidance on new projects.
• May act as a mentor to less experienced colleagues.

Must be able to pass a drug screen and background check.