General Manager

Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Wurzak Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

GENERAL MANAGER

Moxy St. Petersburg Downtown

Wurzak Hotel Group is on the hunt for a bold, people-first General Manager to take the helm as the Captain of the brand-new Moxy St. Petersburg Downtown, where fun isn't an afterthought, it is the product.

This isn't just another hotel role. It's a chance to lead a high-energy, full-service lifestyle hotel and social hub in the heart of buzzing Central Avenue, just steps from Tropicana Field. With 163 stylish guestrooms, immersive communal spaces, and a dynamic rooftop restaurant, pool, and bar scene, Moxy St. Pete is designed for connection, creativity, and unforgettable moments.

At Moxy, "Play On" isn't a slogan, it's a way of life. Guests check in and enjoy a Got Moxy cocktail at Bar Moxy, collaborate and create in our podcast studio, soak in skyline views from the rooftop pool and Sip N Dip bar, and move seamlessly between work and play. As General Manager, you'll be the driving force behind the vibe, the culture, and the business.

We're looking for a charismatic, commercially savvy leader who knows how to balance serious operational excellence with unapologetic fun. Someone who leads with confidence, communicates with clarity, energizes teams, and understands that in a Moxy, the experience is the differentiator.

POSITION SUMMARY

The General Manager is the primary strategic and operational leader of the hotel, fully accountable for Rooms, Food and Beverage, Revenue Management, Sales, and overall financial performance. This role requires hands-on leadership in a full-service hotel environment, with particular strength in Food and Beverage operations given the experiential nature and scale of the outlets.

The General Manager serves as the face of the hotel, internally as a culture carrier and externally as a brand ambassador, while ensuring guest satisfaction, team engagement, and strong returns on investment. This is a 24/7 operation, and flexibility in schedule, including evenings, weekends, and holidays, is required.

KEY RESPONSIBILITIES

Strategic & Executive Leadership

Set and execute the overall strategic vision for the hotel in alignment with Wurzak Hotel Group and the Moxy brand.

Lead with personality, presence, and accountability, creating a culture where teams feel empowered, engaged, and inspired to win.

Serve as the ultimate decision-maker while fostering collaboration across all departments.

Rooms Leadership

Provide direct oversight of Front Office, Housekeeping, and Engineering to ensure seamless operations and a consistently elevated guest experience.

Own guest satisfaction metrics, online reputation, and brand standards compliance.

Champion service excellence from arrival to departure.

Food & Beverage Leadership

Provide strategic leadership for all Food and Beverage operations, including Bar Moxy, rooftop restaurant, pool bar, and experiential programming.

Drive innovative, brand-aligned concepts that balance guest experience with strong financial performance.

Maintain tight control of labor, cost of goods, service execution, and compliance while keeping the energy unmistakably Moxy.

Partner closely with culinary and beverage leaders to deliver memorable, social-forward experiences.

Revenue Management & Financial Performance

Own the commercial strategy of the hotel, including pricing, forecasting, yield management, and channel mix.

Collaborate with corporate revenue partners while maintaining on-property accountability for results.

Develop and manage budgets, analyze financial performance, and implement cost controls to maximize profitability.

Sales & Marketing Oversight

Directly oversee sales strategy and performance…