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Senior IT Incident & Problem Manager; ITIL/ServiceNow
Job in
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listed on 2026-02-16
Listing for:
Seacoast National Bank
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A regional banking institution is seeking an IT Service Management Incident Manager responsible for building and implementing the Incident Management program aligned with ITIL practices. The role involves overseeing major incidents, leading communications, and driving continuous improvement through root cause analysis. A Bachelor’s in IT and strong hands-on experience with Service Now are essential, alongside 5+ years in IT Service Management and proven leadership under pressure.
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Position Requirements
10+ Years
work experience
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