Sales Team Manager

Overview

Who we are: Smart Choice acts as your single point of contact for enterprise technology
, simplifying vendor management and specializing in telecom, internet, security, and infrastructure solutions — all delivered through our "signature service model." We unify communication infrastructure across complex enterprise ecosystems while providing white-glove service and 24/7/365 U.S.

-based support since 1998.

Why join us?

At Smart Choice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white-glove service and customer success. We don’t just provide services—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced telecom, internet, security, and infrastructure solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world.

Our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity
, collaboration
, and celebrating successes
—big and small.

As part of our team, you'll be joining a company that values innovation
, teamwork
, community engagement
, and professional growth
. Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey.

We’re looking for a driven, tech-savvy Sales Team Manager to lead and expand our high-performing sales team. You’ll play a key role in building strategy, developing talent, and delivering consistent revenue growth across voice, data, and cloud-based communication solutions. This is a great opportunity for someone who thrives in a fast-paced, client-focused environment and understands the nuances of the telecom industry.

• Recruit, build and train sales team.
• Manage sales and quotas.
• Team leadership and motivation.
• Performance management, organizing and overseeing the work scope, schedules and performance of team members.
• Interviewing, hiring and onboarding new team members.
• Training, development and provide constructive and timely evaluations per company guidelines.
• Stays up to date on AI and other new developments.
• Performs other related duties as assigned.

• Lead Generation & Demand Generation Strategy
• Lead a team of Account Executives and Sales team, providing coaching, mentorship, and performance feedback.
• Train the teams on the Smart Choice products and become a subject matter expert on all that Smart Choice has to offer.
• Develop sales strategies that align with Smart Choice’s product offerings and go-to-market plans.
• Identify and close new business opportunities in VoIP, UCaaS, and network solutions.
• Cultivate relationships with C-level decision-makers in mid-market to enterprise-level businesses.
• Oversee the full sales lifecycle: prospecting, solution selling, contract negotiation, and closing.
• Track team performance against KPIs using Salesforce and other sales tools.
• Work closely with Marketing and Product teams to align campaigns and customer feedback with sales efforts.
• Stay informed on industry trends, competitive landscape, and emerging technologies in telecom and cloud communications.
• Event & Community Assistance
• Assist with the planning, promotion, and execution of webinars, networking events, and industry partnerships to increase brand awareness.
• Help coordinate event logistics, promotional materials, and attendee engagement strategies.
• Data-Driven Insights and Hub Spot Integration
• Leverage Hub Spot CRM to track, analyze, and optimize the full sales cycle—from lead generation to deal close.
• Utilize dashboards and reporting tools to monitor KPIs such as pipeline velocity, close rates, conversion ratios, and sales rep performance.
• Identify trends in customer behavior, deal lifecycle, and funnel efficiency to drive targeted coaching and sales strategy adjustments.
• Collaborate with Rev Ops and Marketing to maintain clean,…