Automation System Administrator

** _This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office._*
* ** _

Please note:

This role is NOT eligible for Work Visa sponsorship, either currently or in the future._*
* ** Responsibilities*
* + Provide Level 2 production support for enterprise automation and analytics platforms, including UiPath and Alteryx.

+ Administer, monitor, and maintain cloud and on‑prem environments to ensure system availability, security, and performance.

+ Investigate, troubleshoot, and resolve complex platform and automation issues, performing root‑cause analysis and coordinating with IT and vendor teams as needed.

+ Support the end‑to‑end automation lifecycle, including deployments, upgrades, and production support across development, test, pre‑production, and production environments.

+ Monitor platform health, logs, and alerts to meet SLA and uptime requirements.

+ Manage system configurations, user access, licensing, and upgrades in alignment with security and enterprise standards.

+ Collaborate with development, infrastructure, security, and identity teams to support stable and scalable environments.

+ Create and maintain runbooks, operational documentation, and environment details.

+ Assist with capacity planning, performance monitoring, and disaster recovery support.

+ Identify opportunities to automate, streamline, and improve operational and maintenance processes.

+ Perform other duties and responsibilities as assigned.

** Knowledge Areas*
* + Advanced knowledge of systems administration concepts, principles, and practices in enterprise production environments.

+ Strong experience with Windows Server administration, including Active Directory, DNS, access controls, and domain‑based configurations.

+ Knowledge of application and web technologies supporting automation, analytics, and distributed systems.

+

Experience with monitoring and logging tools (e.g., Splunk) to support system availability, incident response, and root‑cause analysis.

+ Understanding of virtualization concepts and technologies, including virtual machine operations in on‑prem and cloud environments.

+ Knowledge of network and security fundamentals, including firewalls, authentication, and secure connectivity.

+ Familiarity with backup, recovery, and disaster recovery concepts and technologies for critical systems.

+ Working knowledge of UiPath or similar RPA platforms (e.g., Blue Prism), including Orchestrator, Studio, Robots, and cloud delivery models.

+ Knowledge of data analytics and operational reporting concepts, including incident trend analysis and platform performance reporting.

+ Familiarity with workflow‑based analytics tools (e.g. Alteryx) is desirable.

** Skills*
* ** Strong analytical and problem‑solving skills, including the ability to identify issues, analyze logs and data from multiple sources, determine root cause, and recommend effective solutions.*
* ** Experience supporting enterprise automation platforms, including UiPath or similar RPA technologies, with exposure to Automation Cloud, Automation Suite, or standalone deployments preferred.*
* ** Proficiency in Windows Server operational support, including access management, monitoring, and issue resolution.*
* ** Ability to use monitoring, ticketing, and analytics tools (e.g., Splunk, Service Now) to identify trends, recurring issues, and improvement opportunities.*
* ** Experience creating dashboards and reports using tools such as Tableau and Power BI to support incident reporting, system health, and performance tracking.*
* ** Familiarity with Alteryx Server administration and workflow‑based analytics to support reporting and data needs.*
* ** Ability to communicate technical information clearly and effectively to engineers, business users, and support teams.*
* ** Strong collaboration skills with the ability to work across infrastructure, security, cloud, development, and vendor teams to resolve production issues.*
* ** Ability to manage priorities in a Level 2 production support environment while meeting SLA commitments.*
* ** Demonstrated commitment to maintaining current technical and professional knowledge in automation, systems administration, and analytics technologies.*
* ** Customer‑focused mindset with the ability to build productive internal and external relationships.*
* ** Willingness to participate in on‑call rotations and work non‑standard hours, including nights or weekends, as required.**