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Tier II Voice & Network Engineer — PBX & Support
Job in
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listed on 2026-08-14
Listing for:
Smart Choice Communications
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Smart Choice Communications is hiring a Tier II Engineer to resolve complex customer service and technical support requests. You will log activity in the ticketing system, handle escalations, and provide professional resolutions for issues involving VOIP, PBX, and network services.
The role requires 3–5 years of related experience, strong communication and analytical skills, and familiarity with Cisco networking and Microsoft 365 configurations.
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