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Technical Support & Service Delivery Leader
Job in
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listed on 2026-08-16
Listing for:
Banking for GOOD
Full Time
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Achieva Credit Union seeks a Technical Support Manager to lead the Technical Support team, overseeing service desk operations, asset lifecycle management, major incident response, and field support across the organization. You will establish service standards, monitor KPIs and SLAs, manage vendor relationships, and align support services with organizational goals.
The role emphasizes coaching, performance management, and continuous improvement while supporting a hybrid workforce and budget
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