Onsite (Level 2) IT Technician

Location: St. Petersburg

Job Title:

Onsite (Level
2) IT Techniciani Power Technologies, a growing national IT MSP, is seeking a motivated candidate for a temp-to-full-time role, offering the opportunity to evaluate long-term fit and performance.

The ideal candidate has experience in a fast-paced IT support environment, strong customer service skills, and a commitment to follow-through. Reliable transportation is required for travel between client sites. This role demands a balance of technical expertise, professionalism, and a strong work ethic.

Candidates should be organized, detail-oriented, and able to prioritize tasks in high-pressure environments with flexible scheduling. Strong documentation and time management skills are essential. must have 3+ years of IT experience to be considered.

Responsibilities:

Provide onsite support for hardware (desktops, laptops, printers, peripherals)
Install, configure, maintain, and upgrade equipment to standards

Diagnose and resolve issues quickly to minimize downtime

Collaborate with client IT teams for seamless integration

Perform routine maintenance (patches, firmware updates)
Document installations, configurations, and troubleshooting

Support end-users with setup, connectivity, and basic issues

Adhere to all company and client policies, procedures, and security protocols.

Provide exceptional customer service and support to ensure client satisfaction and maintain positive relationships.

Stay current with industry trends and best practices in IT hardware deployment and support.

Requirements:

Bilingual (English/Spanish) preferred; reliable transportation for travel within Dade/Broward Bachelor’s degree (IT or related) preferred; 3+ years IT support (hardware deployment)
Proficient with desktops, laptops, printers; strong Windows/Mac OS and basic networking knowledge

Experience with RMM, patching, MDM (JAMF/Air Watch), and Crowd Strike Strong  communication, documentation (SOPs), and troubleshooting skills

Able to manage multiple priorities, urgent issues, and complex customer situations

Professional, service-oriented; thrives under pressure and meets performance metrics

Support full project lifecycle; proactively communicate and resolve user issues

Recommend improvements, escalate complex issues, and promote a team-oriented culture

Flexible for occasional evenings/weekends

Job Type: Temp-to-Perm Salary: $55,000 - $60,000 per year

Work Location:

South Florida (Dade & Broward counties)
It offers the opportunity to support a major client on a high priority project while evaluating long-term fit and performance.

Join our team at IPOWER Technologies and become an integral part of delivering innovative IT solutions to our valued clients in South Florida. Apply now to start your rewarding career journey with us!

EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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