Automation System Administrator

Job Description Summary

Acts as a senior systems analyst and primary point of contact for complex, enterprise‑scale systems with broad business impact, providing both Level 2 production support and project delivery across automation, analytics, and platform services. Acts as the lead on complex or escalated issues, independently investigating, analyzing, and resolving problems while applying strong domain knowledge and an understanding of financial services standards.

Works extensively with internal customers, cross‑functional IT teams, and vendors to plan, configure, support, and enhance systems, including design input, environment setup, upgrades, and ongoing operational support. Applies specialized business and technical expertise to significant initiatives spanning multiple technology teams and business units, delivering solutions aligned with enterprise standards and objectives. Uses analytical thinking, reporting, and data interpretation to inform recommendations, identify trends, and measure system performance, while providing guidance and direction to junior team members as needed.

Acts as a senior systems analyst and primary point of contact for complex, enterprise‑scale systems with broad business impact, providing both Level 2 production support and project delivery across automation, analytics, and platform services. Acts as the lead on complex or escalated issues, independently investigating, analyzing, and resolving problems while applying strong domain knowledge and an understanding of financial services standards.

Works extensively with internal customers, cross‑functional IT teams, and vendors to plan, configure, support, and enhance systems, including design input, environment setup, upgrades, and ongoing operational support. Applies specialized business and technical expertise to significant initiatives spanning multiple technology teams and business units, delivering solutions aligned with enterprise standards and objectives. Uses analytical thinking, reporting, and data interpretation to inform recommendations, identify trends, and measure system performance, while providing guidance and direction to junior team members as needed.

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 days per week in our St Petersburg, FL Corporate Office.

Please note:

This role is NOT eligible for Work Visa sponsorship, either currently or in the future.

• Provide Level 2 production support for enterprise automation and analytics platforms, including UiPath and Alteryx.
• Administer, monitor, and maintain cloud and on‑prem environments to ensure system availability, security, and performance.
• Investigate, troubleshoot, and resolve complex platform and automation issues, performing root‑cause analysis and coordinating with IT and vendor teams as needed.
• Support the end‑to‑end automation lifecycle, including deployments, upgrades, and production support across development, test, pre‑production, and production environments.
• Monitor platform health, logs, and alerts to meet SLA and uptime requirements.
• Manage system configurations, user access, licensing, and upgrades in alignment with security and enterprise standards.
• Collaborate with development, infrastructure, security, and identity teams to support stable and scalable environments.
• Create and maintain runbooks, operational documentation, and environment details.
• Assist with capacity planning, performance monitoring, and disaster recovery support.
• Identify opportunities to automate, streamline, and improve operational and maintenance processes.
• Perform other duties and responsibilities as assigned.

• Advanced knowledge of systems administration concepts, principles, and practices in enterprise production environments.
• Strong experience with Windows Server administration, including Active Directory, DNS, access controls, and domain‑based configurations.
• Knowledge of application and web technologies supporting automation, analytics, and distributed systems.
• Experience with monitoring and logging tools…