System Analyst IV

Technical Requirements

+ Experience implementing, administering, and supporting Tanium (Core, Asset, Deploy, Discover, Patch, Provision) or comparable endpoint management platforms such as Microsoft Intune or SCCM/MECM.

+ Highly experienced creating, testing, packaging, deploying, and maintaining enterprise software packages and application deployments, including lifecycle management, version control, deployment validation, and troubleshooting.

+ End-Of-Life and vulnerability software remediation.

+ Strong experience managing enterprise environments across multiple locations.

+ Advanced scripting and automation skills, particularly Power Shell.

+

Experience with enterprise monitoring and performance management tools such as Datadog, Control Up, or similar platforms.

+ Knowledge of Windows operating systems, Active Directory and Group Policy, IP networking concepts and design, Endpoint and infrastructure security best practices, Intel-based workstation and server hardware, Storage Area Network (SAN) technologies, Virtualization technologies, System monitoring, event analysis, and troubleshooting as it relates to system management.

Core Competencies:

+ Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.

+ Sound judgment and decision-making capabilities in fast-paced operational environments.

+ Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

+ Demonstrated commitment to maintaining current technical knowledge and industry best practices.

+ Proven ability to build collaborative relationships across IT teams, business units, and external partners.

+ Strong customer service orientation with a focus on delivering reliable, high-quality support.

Preferred Soft Skills **:*
* + Excellent interpersonal and relationship-building skills.

+ Strong organizational and time management abilities with the capability to manage multiple priorities simultaneously.

+ Self-motivated, adaptable, and results-oriented with a continuous improvement mindset.

+ Ability to work independently while contributing effectively within a team environment.

+ Demonstrated leadership, accountability, and ownership of assigned responsibilities.

+ Ability to mentor, influence, and collaborate across cross-functional teams.

+ Strong project coordination and change management skills.

+ High level of professionalism, integrity, and attention to detail.

Minimum Qualifications

+ Minimum of a B.S. in Computer Science, Management Information Systems or related field.

+ Minimum five (5) years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline.

+ Equivalent combination of education, training, certifications, and experience may be considered.